In an ideal world everything works perfectly. Your customers place an order through your e-commerce facility or via electronic order, which is processed via a direct order interface. And all this without human intervention. However, in real life customers order via e-mail, PDF or other channels. And this will not change in the near future. Onetrail’s Anyform Service enables you to receive orders from your customers electronically, independent of the format in which they are offered.
The Anyform Service converts all incoming messages in almost any format into an electronic message that can be processed automatically in your system. During conversion and processing, you are able to follow or trace back all steps.