Improved customer satisfaction thanks to a larger volume of successfully processed reservation orders.
Increased insight in order process status and corresponding workload.
A sales team that is in control thanks to less fragmented work.
How does it work?
Agreed upon orders for specific products and quantities, the so-called reservation orders, are handled in a two-step process: the manual reservation, followed by the automated call-off.
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1. Manual reservation process:
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AS A BUYER: You are interested in a specific stock and contact the supplier, for example by phone or by email, to discuss the order. Upon placing your order, you receive a reservation number from the supplier.
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AS A SUPPLIER: You inform the buyer of the available stock and when the order is placed, you approve the order manually. You reserve the stock in your own system with the corresponding reservation number.
