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A streamlined process for call-off reservation orders

Benefit from our technology that helps you automate your reservation orders. Discover our Reservation Order for the call-off process.

Improved customer satisfaction thanks to a larger volume of successfully processed reservation orders.

Increased insight in order process status and corresponding workload.

A sales team that is in control thanks to less fragmented work.

Automate reservation orders in any business setup

Everything you need to automate your call-off reservation orders

Onetrail’s call-off Reservation Order module helps you to streamline your call-off order process by electronically processing orders based on manual reservation orders made by phone or email. The module recognizes the order based on the reservation number and determines routes and processes based on specific product, price and quantity data.
How does it work?
Agreed upon orders for specific products and quantities, the so-called reservation orders, are handled in a two-step process: the manual reservation, followed by the automated call-off.
  • 1. Manual reservation process:

  • AS A BUYER: You are interested in a specific stock and contact the supplier, for example by phone or by email, to discuss the order. Upon placing your order, you receive a reservation number from the supplier.

  • AS A SUPPLIER: You inform the buyer of the available stock and when the order is placed, you approve the order manually. You reserve the stock in your own system with the corresponding reservation number.

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  • 2. Automated call-off process:

  • AS A BUYER: You create a call-off order with the corresponding reservation number in your back-end system. In addition, you place an automated order, including the reservation number, through the Trading Partner Network and receive order status updates automatically.

  • AS A SUPPLIER: Based on the reservation number, the Trading Partner Network matches the call-off order of the buyer with your reserved stock. You confirm the order through the Trading Partner Network, which sends an automated order confirmation to the buyer. You then take care of the order handling.

Find out what our Reservation Orders product can do for you

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